Itadaki support

Itadaki is made by David Oreper. For a question or a problem, email islandowlsupport@gmail.com. Please say which iPhone and iOS version you use. I read every message and usually reply within a few days.

In the app, More → Contact support opens an email with the app version already filled in.

Common questions

How do I build a shopping list?

Open the Trip tab and add recipes or single items. Itadaki adds up the ingredients from every recipe and sorts the list by aisle. Change a quantity or skip an item you already have before you go.

How do I share a list with my family?

Go to More → Household and create a household, then invite people. Everyone in the household sees the same recipes and shopping list, and changes show up on each phone. Each person needs an iCloud account.

Does it work on Apple Watch?

Yes. Install Itadaki on your watch, and the current shopping list appears there. Tap an item to check it off.

How do I add a recipe?

Go to More → Recipes and tap the plus button. You can paste text, paste a link to a recipe web page, or take or choose a photo of a recipe.

How much does Itadaki cost?

Itadaki is free for a month, starting the first time you check something off. In a household, everyone shares the household's free month, so someone who joins later gets what's left of it. After the free month, adding to a trip, adding a new recipe, and creating a household or inviting someone to it take a plan: monthly, annual, or a one-time lifetime purchase. The app shows the prices for your country. One purchase covers everyone in your household.

What happens when the free month ends?

Adding to a trip, adding a new recipe, reopening a trip you finished before the month ended, and creating a household or inviting someone to it need a plan. Your recipes and past trips stay for you to look through, and you can check off and finish the trip you have open.

I got a new phone. How do I get my purchase back?

Sign in to the new phone with the same Apple Account, and your purchase usually comes back on its own. If it doesn't, go to More → Restore purchases. If someone else in your household paid, you're covered once the new phone is in the household. It already is if you moved your data to it from your old phone or an iCloud backup.

How do I cancel?

If you haven't bought anything, there's nothing to cancel: the free month ends on its own and nothing is charged. To cancel a subscription, go to Settings → your name → Subscriptions → Itadaki, or in the app, More → Subscription → Manage subscription. After you cancel, your plan lasts until the end of the period you paid for. Deleting the app doesn't cancel a subscription. A lifetime purchase doesn't renew, but buying it doesn't cancel a monthly or annual subscription you already have, so cancel that one too. For a refund, go to reportaproblem.apple.com.

Do I need an account, and does the app collect anything?

No account is needed beyond your iCloud account. There are no ads and no tracking, and I can't see your data. See the privacy policy.

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